OUR PRIVACY & SECURITY COMMITMENT
At CEED, we consider it our greatest responsibility to protect the personal information you have entrusted to us. We’ve worked for over twenty one years to become one of the most entrusted non-profits around. Today’s challenges are new, but our focus on protecting you is the same.
You should know:
We employ stringent internal and external security standards.
We use data encryption and fraud detection systems.
Our staff understands the importance of confidentiality and protection of sensitive information.
This Customer Privacy Policy governs the collection and use of personal information relating to potential and existing clients and customers of the Center for Economic Empowerment & Development (CEED), limited by the non-profit company. For more information about CEED please see: www.ncceed.org.
CEED is committed to abiding by this Client/Customer Privacy Policy, as well as the requirements of applicable laws, in the operation of its business. Please read this policy carefully as it explains the kinds of personal information we collect about you and how it is handled.
For the purpose of the Data Protection Act 1998, the data controller is CEED, 230 Hay Street, Fayetteville, NC 28301.
By your continued use of our services (including our websites), you consent to the collection and use of your personal information for the purposes set out in this Customer Privacy Policy.
WEBSITE USAGE & COOKIES
If you are using our websites, we will use your personal information to help you to log to our websites and to permit future use of the websites. We may use your IP address to help diagnose problems with our server, or to administer our websites. We may conduct analyses of user traffic to measure the use of our sites and to improve the content of our websites and our services. These analyses will be performed through the use of IP addresses and cookies. We may also use cookies to enable the signing in process after you have registered with us and to provide you with more tailored information when you return to our websites. A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you reject the use of cookies please note that the efficient operation of the website that you are using may be affected. Most of the advertisements that you see on the websites are generated by third parties who may use cookies to track viewing of their advertisements and for other purposes specified in their own privacy policies. We have no access to or control over these cookies (although we may use statistical information provided to us – not containing personal information – arising from these third party cookies to improve the targeting of advertisements to you and other users of the websites). You can obtain further information about third party privacy policies or disable their cookies by visiting their websites.
THIRD PARTY
We will only disclose personal information about you internally and to third parties for processing purposes associated with payment processing, the supply of goods and services, for website administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. These third parties we contractually bound only to use personal information to perform the services that we hire them to provide.
TRANSFER OF DATA
Third party data processors, advertisers, exhibitors and other such business relationships are required to take adequate technical and organizational safeguards to protect personal information. We also take measures to ensure that personal information transferred by us outside of CEED is adequately protected.
VIRTUAL PRODUCTS
In the case of your use of one of our virtual products, Webinars etc., we may pass the information you provided to us to 3rd parties. Generally this will be via a process whereby you, as the user, visit or interact with a 3rd party eg: visit a stand at an exhibition. However, in some instances our virtual products are sponsored and, in such cases the data you provided to us will be given to the sponsor. Generally, we will let you know at the time of collection if a product is sponsored.
If you wish to change your contact preferences with an individual exhibitor/sponsor, please follow their own unsubscribe request details. Unsubscribing to CEED will stop CEED from contacting you in the future, but not the individual 3rd parties whom you have interacted with.
We take your contact preferences very seriously. If you would prefer for your details not to be passed to any 3rd parties as laid out in this section, you are advised not to register for the virtual product or services.
EMAIL CAPTURE
CEED may from time to time send updates about any of its services and or product and other relevant CEED information products and services. Your email will not be given to 3rd parties. By providing your email address you consent to being contacted by email for direct marketing purposes by CEED.
MOBILE PHONE CAPTURE
CEED may from time to time contact you about this product and other relevant CEED services and products. By providing your mobile number you consent to being contacted for direct marketing purposes via voice calls or SMS by CEED.
SECURITY OF PERSONAL INFORMATION
We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorized uses, access or modifications. Certain areas of our websites may be password protected. If you are a user of our websites and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else.
Payments made via our websites are processed in a secure environment using software provided by Verifone or other third party providers.
We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.
COLLECTION AND USE OF PERSONAL INFORMATION
We will generally let you know at the time of collection how we intend to use your personal information. Usually, we collect personal information about you which we require to respond to your inquiries for payment processing and for the provision of goods and services to you. We also process your personal information where we are required to do so by law, and for the exercise or defense of legal claims. From time to time, we may contact you for research purposes, or to tell you about our special offers and other services in accordance with your contact preferences. Where appropriate, we will obtain your consent to do so. Personal information collected from you may include your name, payment processing information, postal address, email address, landlines or mobile telephone number, delivery details as well as other non sensitive personal information. If you use our websites, we may also collect information about you or your computer when you browse to allow you to use the services available.
*This version of the privacy policy is effective as of November 9th, 2011